Terms of Service

Welcome to Zonisto. This website is operated by Zonisto. Throughout the site, the terms “we”, “us” and “our” refer to Zonisto. By visiting our website and/or purchasing products from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website or placing an order.

1. Store Information

Website: www.zonisto.com
Email: zonistoo@gmail.com
Phone: 03156104248

For any questions related to orders, products, shipping, returns, refunds, or general support, please contact us using the details above.

2. Use of Our Website

By using our website, you confirm that you are using it for lawful purposes only. You agree not to use our website for any illegal, harmful, fraudulent, or unauthorized activity.

You must not misuse our website, attempt to damage it, interfere with its security, or use it in a way that affects other customers’ shopping experience.

3. Product Information

We try our best to display product information, descriptions, images, prices, and availability as accurately as possible. However, slight differences may occur due to screen settings, lighting, supplier updates, or product improvements.

Zonisto reserves the right to update, change, or remove any product information, pricing, or availability at any time without prior notice.

4. Pricing and Payment

All product prices are shown on our website. Prices may change at any time without notice.

Payment must be completed at checkout before an order is confirmed. By placing an order, you confirm that the payment details provided are correct and that you are authorized to use the selected payment method.

If there is any issue with payment, order confirmation, or billing details, please contact us at zonistoo@gmail.com.

5. Order Acceptance

After placing an order on www.zonisto.com, you may receive an order confirmation. This does not guarantee final acceptance of the order.

We reserve the right to cancel or refuse any order if there is an issue with product availability, incorrect pricing, payment verification, shipping details, suspected fraud, or any other valid reason.

If your order is cancelled after payment, we will contact you and process a refund where applicable.

6. Shipping and Delivery

We aim to process and ship orders as quickly as possible. Delivery times may vary depending on your location, courier service, product availability, and other external factors.

Customers are responsible for providing accurate shipping details, including full name, phone number, address, city, and postal code.

Zonisto is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

For delivery-related support, contact us at:

Email: zonistoo@gmail.com
Phone: 03156104248

7. Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery. You may be required to provide your order number, photos, videos, and a short explanation of the issue.

Returned items must be unused, in original packaging, and in the same condition as received. Refunds or replacements will only be processed after review and approval.

8. Order Cancellation

Orders can only be cancelled before they are processed or shipped. Once an order has been dispatched, cancellation may not be possible.

To request cancellation, contact us as soon as possible:

Email: zonistoo@gmail.com
Phone: 03156104248

If the order has already shipped, you may need to follow our return process if the item is eligible.

9. Product Availability

Because we sell trending products, stock availability may change quickly. If a product becomes unavailable after your order is placed, we may contact you to offer an alternative product, wait option, or refund.

We reserve the right to limit product quantities, discontinue products, or update availability without notice.

10. Customer Responsibilities

When using our website or placing an order, you agree to provide accurate, complete, and updated information.

You are responsible for checking your order details before confirming purchase. Zonisto is not responsible for issues caused by incorrect customer information, wrong address, unavailable phone number, or incomplete payment details.

11. Website Content

All website content, including text, images, product descriptions, graphics, layout, branding, and design, is owned by or licensed to Zonisto.

You may not copy, reproduce, sell, or use any content from our website without written permission.

12. Third-Party Services

Our store may use third-party services such as payment processors, courier companies, apps, and service providers to complete orders and improve customer experience.

We are not responsible for delays, errors, or issues caused by third-party services, but we will try our best to assist customers where possible.

13. Limitation of Liability

Zonisto is not responsible for any direct, indirect, incidental, or consequential loss resulting from the use of our website, products, shipping delays, incorrect customer details, or third-party service issues.

Our responsibility is limited to the value of the product purchased from our store, where applicable.

14. Privacy

Your personal information is handled according to our Privacy Policy. We use customer information only for order processing, customer support, delivery, payment confirmation, and service improvement.

For privacy-related questions, contact us at zonistoo@gmail.com.

15. Changes to Terms of Service

Zonisto reserves the right to update, modify, or replace these Terms of Service at any time. Any changes will be posted on this page.

By continuing to use www.zonisto.com after changes are made, you agree to the updated Terms of Service.

16. Contact Us

For any questions about these Terms of Service, please contact us:

Email: zonistoo@gmail.com
Phone: 03156104248
Website: www.zonisto.com